Anti-Money Laundering (AML) & KYC Policy

1. Introduction and Regulatory Framework

MapleOddsHub is strictly committed to combating money laundering, terrorist financing, and all forms of financial crime. As a sports betting platform catering to the Canadian market, our operations are designed to adhere strictly to the guidelines and regulations established by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) and applicable provincial gaming authorities.

This Anti-Money Laundering (AML) and Know Your Customer (KYC) policy outlines the measures, protocols, and responsibilities we enforce to prevent our platform from being used to facilitate illegal financial activities.

2. Know Your Customer (KYC) Procedures

To ensure a safe environment and verify that all users meet the legal betting age (18 or 19+, depending on the province), we employ a comprehensive KYC process. We reserve the right to request verification documents from any user at any time.

A. When is KYC Required?

• Upon account registration (initial electronic verification).
• Before processing your first withdrawal.
• When cumulative deposits or withdrawals reach a specific threshold set by our compliance team.
• If we detect unusual, irregular, or suspicious account activity.

B. Accepted Verification Documents

If requested, users must provide high-quality, unedited color photographs or scans of the following documents:

• Proof of Identity (Valid Government-Issued ID): A Canadian passport, provincial driver's license, or provincial identity card showing your full name, date of birth, photograph, and expiration date.
• Proof of Address: A utility bill (water, electricity, gas), bank statement, or tax document dated within the last three (3) months, clearly showing your name and residential address in Canada. Mobile phone bills are generally not accepted.
• Proof of Payment Method: Images of the front and back of the credit/debit card used for deposits (with the middle 8 digits and CVV covered for security), or a screenshot of an e-wallet/bank account showing your name and account details.

3. Anti-Money Laundering (AML) Protocols

We actively monitor account activity and financial transactions to detect and prevent money laundering. Our AML protocols include, but are not limited to:

A. Transaction Monitoring

• Monitoring for "structuring" (breaking down large transactions into smaller ones to avoid reporting thresholds).
• Tracking unusual betting patterns, such as placing bets with minimal risk purely to cycle deposited funds.
• Flagging accounts that deposit funds and request withdrawals shortly after without significant betting activity.

B. Closed-Loop Policy

To mitigate the risk of money laundering, we operate a strict "closed-loop" policy. This means that withdrawals must be processed back to the exact same payment method that was used to make the original deposit, up to the amount of the deposit. Any remaining winnings may then be sent to an alternative verified payment method in the user's name.

C. Third-Party Payments

Third-party payments are strictly prohibited. You must only deposit funds using payment methods (credit cards, bank accounts, Interac e-Transfers) that are registered in your own legal name, matching the name on your MapleOddsHub account. If we identify a third-party deposit, the funds will be returned to the sender, and the betting account may be suspended or closed.

4. Enhanced Due Diligence & Source of Funds (SOF)

For high-volume players, VIP accounts, or when specific risk thresholds are met, we are required by law to conduct Enhanced Due Diligence (EDD). This may involve requesting documentation regarding your Source of Funds (SOF) or Source of Wealth (SOW) to ensure the funds used for betting are legitimately acquired.

Examples of acceptable SOF documentation include:

• Recent payslips or employment contracts.
• Bank statements demonstrating consistent income or savings.
• Proof of sale of property or assets.
• Documentation of an inheritance or dividend payouts.

5. Reporting to Authorities

If we suspect that an account is being used for money laundering, fraud, or the financing of terrorism, we are legally obligated to report the suspicious activity to FINTRAC and other relevant Canadian law enforcement agencies. We reserve the right to freeze accounts and withhold funds while such investigations are ongoing, and we are prohibited by law from notifying the user that a Suspicious Transaction Report (STR) has been filed.

6. Account Sanctions and Closure

Failure to comply with our KYC/AML requests, providing false or forged documents, or violating our financial policies will result in immediate action. This may include:

• Suspension of betting privileges.
• Freezing of the account and all contained funds.
• Permanent account closure and blacklisting.
• Confiscation of winnings derived from fraudulent activity or third-party funds.

7. Contact the Compliance Team

If you have any questions regarding verification requests, document submission, or our AML/KYC policies, please contact our dedicated compliance team at: [email protected].